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Sierra How-To Guide: Processing Holds

Processing Holds

Search the stacks for items: A staff member should print the hold slips. These slips have the location of items as well as the call numbers. Using these slips, retrieve the materials from the stacks. Match the call number and the barcode for each item. If you cannot find an item, note that on the slip for the item you cannot locate.

Checking in holds: To place the items on the holds shelf and notify the users that their items are ready, use Check-In to scan the barcodes of the items. For each item, you will see a message similar to this:

Click No.

You’ll see a screen like this that indicates the item is not checked out – this is good! 

If a user has multiple holds, rubber band them together.

Write up the holds slip: Include the following information:

  • The first and last name at the bottom as well as the date the materials will be held until (usually 2 weeks after pulling).

Give Lyn the holds list for further processing.

Shelve the holds: The holds are arranged in alphabetical order on the holds shelves by the users' last names.

Another thing you will use the Check-In function for is for preparing trucks to be shelved.