A user's fine information is contained in the user's account. Click on Fines tab to access information.
If a user has a fine to pay, look up the user's account in the Check Out function.
List of fines owed: The Fines tab will show the amount due, and will be red if the user owes money. Click on the tab to show a listing of fines.
The title of each item and amount owed will be listed.
Collecting payment: If a patron has a fine or replacement cost to pay, please encourage them to email the library at ask@duq.libanswers.com before making any payments to ensure their charges are correct. If a patron must make a payment, they can pay with a credit card online.
Looking up fines paid: In the Fines tab click on the Fines Paid button.
A pop-up will appear with a listing of all the fines paid previously by the user.
Next, let's look at checking in items through a user's account.
