For Students

Picking Up Materials In Person

• Once you receive a "Ready for Pick-Up" notice to your Duquesne email:
  • Pick up your items from the Circulation Desk on the fourth floor of the library. See our library hours to find a time that works for you.
• ​Items will be returned to the shelves if not picked up within two weeks of the email pickup notification. 

Returning Items to Gumberg Library

• For on-site returns: 
  • 24/7: drop your items off in our silver outdoor item drop off boxes next to the library's front doors 
    • *Exceptions include items from the Library of Things Collection, Media Reserve Equipment, and Curriculum Center Kits*
  • During open hours (DU ID may be required for building access): inside the library at the 4th Floor Circulation Desk.

Please Note: You must be present to check out library items on your account. Students, you cannot send someone else to the library with your ID card to check out items for you.

If you can't make it in to pick up your items, please view our Pick Up and Delivery procedures page.

Distance or Online-Only Students: visit http://guides.library.duq.edu/online-learners for all the ways Gumberg meets your needs.

Course reserves are assigned readings and supplemental resources that your professors make available to their students through the library.

Borrowing Materials:

• Print Reserves are arranged by professor's last name. Ask for the items at the library's Circulation Desk. Print reserves can be checked out for limited circulation times, are generally library use only, and can be renewed one time.
• Electronic Reserves are posted on Gumberg Library's Course Reserves site. You will need the password provided by your professor to access e-reserve materials on the page for your course.
• Media Equipment is available to designated users permitted by the Media Department. These items must be reserved prior to checkout, and can be borrowed for up to two days at a time. 
• Anatomical Models are available to students majoring in Health Sciences/Health related fields. These items most be reserved prior to checkout, and may be borrowed for up to four hours, once per day.

For Instructors:

• Why use course reserves?
• How do I put something on reserve?
• Course Reserves Policy
• Contact Information 

Scan & Deliver is a free service for current Duquesne University students, faculty, and staff to request a digital scan be created for a portion of an item, such as one book chapter or one article, that is otherwise only available in print from Gumberg Library’s general collection.

What materials are eligible for Scan & Deliver?

• One article per journal issue
• One chapter per book, up to 50 page as long as it does not exceed fair use guidelines.

**Fair use and other applicable copyright law rights and restrictions will be applied to each request**

How do I get started?

1. After you discover an article or book chapter you need is not available electronically through Gumberg's databases or freely online, consult the Gumberg Library catalog to find out if this item is available in the library’s general print collection.
2. Log in to ILLiad, your Interlibrary Loan account
3. Under New Request, choose the appropriate ILLiad request form:
   1. ARTICLE or
   2. BOOK CHAPTER
4. Fill in at least the required citation information for the specific item, submit your request 

When and how will my scans arrive?

• Scan & Deliver should not be used for materials you need instantly or within a few hours.
• Requested items will be delivered electronically within 3 business days. If staffing resources are limited or total requests are high and we are unable to keep this timeframe, we will let you know via your Duquesne University email.
• You will receive a notification via your Duquesne University email when the item is available. To retrieve your item:
  • Log in to your ILLiad account 
  • Select "Electronically Received Articles" under the View menu
• Scans will be available via your ILLiad account for 30 days.
• Requests for material not currently available from the collection will be requested through Interlibrary Loan and may take longer.

What scan quality can I expect?

• Legible scans at 300 DPI. Color scans will be provided when possible.

To authorize a user, the faculty member or administrator must send an email from their @duq.edu account to ask@duq.libanswers.com with the following information:

1. First and last name of the authorized user. If requesting multiple authorized users, please list each individual.
2. Confirmation that you extend permission to the authorized user to check out materials on your behalf.
3. The start and end date for the authorized user. If no end date is indicated, the agreement will expire at the end of the current academic term.

A faculty member or an administrator may designate an authorized user to retrieve materials for them from the Gumberg Library Circulation Desk.

• Authorized users are permitted to check out Gumberg-owned materials to the faculty member or administrator’s library account on their behalf.
• Any interlibrary loan materials must be requested using the faculty or administrator’s ILL or EZBorrow account if they are to be checked out at the time of pick-up under the faculty or administrator’s Gumberg library account. These items cannot be switched from one library user account to another.
• By submitting a request for an authorized user, the faculty member or administrator accepts responsibility to return items in a timely manner and to pay any fees incurred for late or lost materials.

NOTE: Do not check out items on your library account for another user, regardless of the relationship. You are responsible for any late fines and/or replacement fees charged to items checked out to your library account.