What is Trauma-Informed Care?
The goal of trauma-informed care is to...(1,2)
- Recognize signs/symptoms of trauma in patients, families, and staff
- Understand the multifaceted impacts of trauma on a life and facilitate recovery
- Incorporate trauma-informed approaches into policy, procedure, and practice
- Avoid re-traumatization or any additional harm
Principles of Trauma-Informed Care
(3)
The Guiding Principles in Action
The trauma-informed care framework highlights 6 key principles, expanded upon in the table below(4):
Principle |
Description and Examples |
Safety
|
- The physical setting of the office or clinic promotes feelings of safety.
- Patients, staff, and professionals feel mentally and physically safe from harm.
|
Trustworthiness and Transparency
|
- Operations and care decisions are made transparently.
- An importance is placed on the building and maintenance of trust with patients and patient's family.
|
Peer Support
|
- Establishing connections between patients and others who have also experienced trauma (peers).
- Utilizes lived experience of patient and peers. Works to decrease feelings of isolation.
|
Collaboration and Mutuality
|
- Staff and patient/client work together in a partnership - the playing field is leveled.
- Removes the hierarchy of power between clinician and patient, which can be intimidating (even moreso for survivors of trauma).
- Power is shared and patient's input is valued in decision-making.
|
Empowerment, Voice, and Choice
|
- Importance is placed on the strengths, resilience, and experiences of the patient.
- Empowerment initiatives are led to strengthen both staff and clients, including workforce development, shared decision-making, choice, and goalsetting.
- Give patients a sense of agency and opportunities for self-advocacy.
- Staff are able to work well with organizational supports.
- When staff feel safe, patients feel safe.
|
Cultural, Historical, and Gender Issues
|
- Acknowledging that certain cultural groups have, historically, have experienced medical trauma due to stereotype, bias, and policies.
- Encourages culturally responsive care for all races, ethnicities, sexual orientations, ages, religions, and gender identities.
- Facilitate protective and responsive policies and practices that emphasize this.
|
Resources on Trauma-Informed Care
The following linked books, articles, and websites provide additional information on TIC's importance, goals, and implementation.