The following offices and resources are available for at Duquesne for transportation assistance.
Select the tabs below to learn more about accessible services, rider tools, and discount rates for PRT bus services.
ACCESS (Opens New Window) is an advance reservation, shared-ride paratransit service that is open to the general public but primarily serves individuals with disabilities, clients of human service agencies and older adults aged 65 and over. ACCESS is sponsored by Port Authority.
If you are a person with a disability you are eligible for a Reduced Fare ConnectCard, which entitles half-fare payments.
If you are a rider who uses a wheelchair, scooter or other mobility device and are unable to board a bus due to a malfunctioning lift/ramp or other circumstances (such as the wheelchair securements already being in use), and the next bus is more than 30 minutes from arrival, we will send a bus with working equipment to take the rider to the bus stop closest to their destination. If a bus is not available, an ACCESS vehicle will be sent.
If you should have any questions or require additional assistance, please call Customer Service at 412-442-2000 or 412-231-7007 (for TTY) on weekdays from 6 am to 7 pm, and on weekends and holidays from 8 am to 4:30 pm. After regular business hours, please call transit police at 412-255-1385.
Adults 65+ ride free on all Port Authority vehicles with a Senior ConnectCard, or a blue or yellow Pennsylvania Senior Citizen ID.
Service animals – including, but not limited to, guide dogs or guide dogs in training – are welcomed on all our vehicles. They do not necessarily have to be on a traditional harness but must be controlled by their owners while on the vehicle. No extra fare is required for animals.
You are also allowed to bring personal pets and emotional support animals on board our vehicles, but they must be in a carrier that can fit on your lap.
The information below was accessed from Pittsburgh Regional Transit's website (Opens New Window).
| Seniors (Ages 65+) | The Senior Citizen ConnectCard allows seniors to ride our and other public transit vehicles for free across the Commonwealth of Pennsylvania. |
| Children (5 and Under) | Up to four children age 5 and under can ride free with a fare-paying adult. Additional children age 5 and under will be charged a half-fare. |
| Children (Ages 6-11) | Parents and guardians of children ages 6-11 may obtain a Kid's ConnectCard for half-fare rides by applying online or bringing proof of the child's age to the Downtown Service Center. |
| Law Enforcement & Municipal Employees | Several law enforcement and municipal employees are permitted to ride free when in full uniform. View the list here: https://www.rideprt.org/fares-and-passes/discounted-fares/. |
| Individuals with Disabilities | Individuals with disabilities are eligible for a Reduced Fare ConnectCard (Opens New Window), which entitles half-fare payments. |
