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Citation Management


What is it? EndNote is a desktop tool with a free web-based version for extended accessibility (including an iPad app!) EndNote can handle an unlimited amount of citations, library sharing and smart organization tools, and can automatically download full-text versions of your references to store as PDFs in your library. It is available for free to any Duquesne student, staff, or faculty member. With your Duquesne account, you'll receive unlimited storage! We also offer workshops on using EndNote every semester, so check our events calendar for dates and times!

A+ Feature: Never break your chain of thought again! Use the Microsoft Word plug-in to quickly cite your references without having to leave Word!

Needs Improvement: EndNote is not intuitive. Some issues take research to solve. Luckily, EndNote has such an active online community that someone always has an answer. (Ask a reference librarian for help finding solutions!)

Resources: There are many resources available for EndNote compiled into our EndNote Guide. Visit the guide to learn how to install, set-up, and use basic and advanced functions of EndNote.


What is it? Zotero is a free, easy-to-use citation management tool available to anyone, though if you'd like to sync your library to use on their online site or their iPhone/iPad app, you may need to buy extra Cloud storage space. You can set up Zotero to automatically download PDFs, share your library (and make it public to promote open access!), and organize your citations into small collections. Zotero has an excellent button to download citations directly from your browser - it even changes the icon depending on the type of resource it detects you're accessing! Drag and drop your citations into your word processor to create a bibliography (or copy citations into Google Doc!)

A+ Feature: Zotero's web clipper is the best of the bunch for extracting citation information!

Needs Improvement: You cannot annotate PDFs in Zotero, but you can annotate them elsewhere and attach them to your citation.

Resources: Download Zotero here

Zotero's Guide

Ithaca College's Guide

MIT's Quick Start Guide

Washington University's Guide


What is it? Mendeley is a free citation manager with desktop, web, and mobile app versions. Share your libraries, use the plug-in to cite on the go, annotate your documents, and import references with their browser button. Researchers can store their data, create a DOI for their publications, and track their scholarly impact.

A+ Feature: Mendeley has social media-like functions and allows researchers to connect and network! It even suggests people for you to follow and articles for you to read.

Needs Improvement: There are limitations on what can be done in the free version. For example, private groups may only be shared with a maximum of three people.

Resources: Download Mendeley here

Get help from Mendeley's guides

MIT's Quick Start Guide

University of Michigan's Guide

Penn State's Guide



The University ended its subscription to RefWorks in June 2014. To continue using RefWorks you will need to have backed up your account by June 30, 2014, created a new individual subscription (requires subscription fee), and restored your backup file. You can import this backed up file into EndNote, Mendeley, or Zotero to migrate your entire library to one of these platforms.