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Old Citation Management: FAQ


Q: When did the Library's RefWorks subscription end?
A: June 30, 2014.

Q: Did I have to export my RefWorks data?
A: Yes, if you wanted to keep your data accessible after June 30, 2014, then you must have exported your data.

Q: Do I have to use Endnote, Mendeley or Zotero?
A: No: there are many applications for managing your research. If you prefer to use other software, you will be able to use your RefWorks data with the majority of citation management applications. If you choose to use one of these citation management applications, you will need to have exported and migrated your RefWorks data.

Q: What if I want to continue using RefWorks?
A: To continue using RefWorks you will need to have backedup your account by June 30, 2014, created a new individual subscription (requires subscription fee), and restored your backup file. Instructions on how to do this can be found under the RefWorks tab in this online guide.

Q: How can I get help with migrating my RefWorks citations?
A: Check out the directions for saving and exporting your RefWorks references to EndNote, Mendeley, and Zotero.  If you need additional help, contact us at Ask a Librarian.

Q: How do the “Write-N-Cite” features of Zotero and Mendeley work?
A: They both have plug-ins for Microsoft Word and Open Office, as EndNote does. (EndNote also has a plug-in for iWork Pages.) You can insert in-text citations and generate a bibliography in both Zotero and Mendeley. They each work a little bit differently.
Q: How can you share references with EndNote?
A: You can share references with others using EndNote Online, but they have to be EndNote users and have an EndNote Online account as well.  For copyright reasons, you cannot share attachments.
Sharing References with EndNote Online (Note: EndNote Web is now called EndNote Online; it is the online version of EndNote Desktop and is different than the free version of EndNote called EndNote Basic.)
Q: If I use the sync feature with online EndNote, will PDFs also sync, and be available on all computers on which I run EndNote? Or are PDFs stored only on the local hard drive in the directory structure I choose for them?
A: Yes, your PDFs will sync from your X7 desktop installation to EndNote online. Then, if you install X7 on another computer, your references and PDFs will sync via EndNote online to your second and third desktop install (if you wish). The same goes for EndNote's iPad app, your references and PDFs will sync from EndNote online to be made available there too. PDF downloading is done on a selection basis on the iPad, due to memory and caching limits.
More info on storage on each system


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Frequently Asked Questions: Citation & Style Resource